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SIR20216 Certificate II in Retail Services RTO Training Resources
SIR30216 Certificate III in Retail RTO Training Resources
SIRRINV001 Receive and handle retail stock Learning Materials
SIRRMER001 Produce Visual Merchandise Displays Learning Materials
SIRXCEG001 Engage the customer RTO Training Resources
SIRXCEG002 Assist with customer difficulties RTO Training Resources
SIRXCEG003 Build customer relationships and loyalty RTO Training Resources
SIRXCEG004 Create a customercentric culture Learning Materials
SIRXCEG005 Maintain business to business relationships - RTO Training Resources
SIRXCEG006 Provide online customer service Learning Materials
SIRXCOM001 Communicate in the workplace to support team and customer outcomes RTO Training Resources
SIRXCOM002 Work effectively in a team RTO Training Resources
SIRXIND001 Work effectively in a service environment RTO Training Resources
SIRXIND002 Organise and maintain the store environment RTO Training Resources
SIRXIND003 Organise personal work requirements Learning Materials
SIRXMKT001 Support marketing and promotional activities - RTO Training Resources
SIRXMKT006 Develop a social media strategy - RTO Training Resources
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Learning Materials
SIRXOSM003 Use social media and online tools RTO Training Resources
SIRXPDK001 Advise on products and services - RTO Training Resources
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