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SITHGAM024 Operate a TAB outlet RTO Materials

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SITHGAM024 Operate a TAB outlet develops the frontline skills to set up a Totalisator Agency Board outlet, operate betting machines, explain bet types and balance terminals at the end of a shift. It gives RTOs a practical gaming unit for hospitality venues that host wagering on racing and sport.

  • It responds to demand from pubs, clubs and hotels with TAB facilities for staff who can process bets accurately and securely.
  • It complements gaming and hospitality qualifications as an elective for venue staff working in wagering areas.
  • It supports job outcomes for TAB operators, gaming attendants and bar staff with wagering responsibilities.
  • It can be offered as a short course for venue staff who need to step into TAB duties quickly.
  • It scales across venue groups operating TAB outlets under different state and territory arrangements.

Our editable SITHGAM024 training materials provide structured delivery, consistent coverage of bet types, betting machine operation and terminal accounting, and validation-ready assessment tools. Designed for compliance, they help RTOs prepare reliable wagering staff for busy race and sport days.

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What’s Included in These SITHGAM024 Training Resources:

These SITHGAM024 training resources help your RTO deliver structured training on opening a TAB outlet, advising customers, processing bets and completing terminal accounting, with editable documents that support delivery planning, assessment preparation and consistent records.

SITHGAM024 RTO Learning Materials

The SITHGAM024 learning materials cover TAB rules and regulations, race types, bet types and ticket compilation, betting machine activities, racing information sources and end of shift balancing.

  • Learner Guide: A structured guide to TAB operations, including opening procedures, bet types from quinella to superfecta, ticket handling and terminal security.
  • PowerPoint Presentation: Editable slides that help trainers present betting machine operation, race information and customer advice in a clear sequence.
  • Session Plan: A session plan setting out topics, activities and timing so TAB outlet training runs consistently.
  • Classroom Activities: Activities where learners compile tickets for different bet types, interpret error messages and update wall lists with new racing information.
  • Self-Study Guide: An independent study resource covering thoroughbred, harness and greyhound racing features, sports bets and outlet cleaning routines.

SITHGAM024 RTO Assessment Tools

These SITHGAM024 RTO materials help assessors record evidence of operating a TAB outlet across multiple service periods.

  • Assessment Pack (Student): Assessment tasks that require learners to open an outlet, operate betting machine functions, explain bet types and balance the terminal.
  • Trainer Assessment Pack (Marking Guide): Assessor instructions and benchmark responses that support consistent decisions on TAB operation tasks.
  • Mapping for Each Unit of Competency: A mapping document aligning each task with the unit requirements for validation and audit preparation.
  • Assessment Record Tools: Templates for documenting outcomes, assessor comments and final competency decisions.

Run Accurate, Secure Wagering Services With SITHGAM024 RTO Resources

These resources support delivery of SITHGAM024 Operate a TAB outlet by helping learners complete TAB opening procedures, set up display facilities and maintain a clean, comfortable betting environment. Trainers and assessors can use them to organise activities around advising customers on TAB procedures, selling and paying tickets, cancellations and late cancellations, exchanging and copying tickets, updating racing information, verifying large payments and completing the end of shift balance.

  • Practical Resource Option: Provide ticket compilation exercises across win and place, trifecta, all up, mystery bets, footy TAB and pick the margin wagers.
  • Trainer Preparation Support: Help trainers explain fixed odds, lodging forms, servicing telephone accounts and the social and economic impacts of wagering.
  • Workplace Scenario Support: Use scenarios involving lost or damaged tickets, machine errors on a busy race day and customers querying results.
  • Evidence Collection Support: Assist assessors to collect balanced dockets, shift reconciliations and observation records over two service periods.
  • Editable Digital Format: Contextualise the resources with your TAB operations manual excerpts, venue opening checklists, cash handling procedures, wall list formats and learner cohort needs.
  • Unlimited Student Licence: Your RTO can use the resources across learner cohorts under a one-time licence model, with no ongoing per-student resource fees.

Your RTO should still carry out independent validation to confirm alignment with your specific delivery context and learner cohort, as required under the Standards for RTOs. Use the assessment mapping as your starting point.

Not sure where to start with validation? Refer to the current release of SITHGAM024 on training.gov.au before delivery.

Qualifications

Qualifications That Include SITHGAM024 Operate a TAB outlet

Always confirm current packaging rules for your release on training.gov.au.

About SITHGAM024 Operate a TAB outlet

This unit covers setting up, operating and maintaining TAB facilities and giving customers information on TAB operations and regulations. It applies to frontline service personnel in hospitality venues that operate a TAB outlet, working under general supervision within established procedures.

To deliver this unit in line with the Standards for RTOs and meet ASQA expectations, your SITHGAM024 resources need to address:

  • Elements and Performance Criteria: The outcomes for setting up a TAB outlet, advising customers, operating the betting machine, updating daily racing information, performing terminal accounting and security procedures, and cleaning and maintaining TAB equipment.
  • Foundation Skills: The language, literacy, numeracy, and digital skills needed to read TAB machine messages, race lists and form guides, apply basic financial procedures and explain TAB rules to customers.
  • Performance Evidence: Evidence of operating a TAB outlet over at least two service periods, including opening procedures, basic betting machine activities, terminal accounting and security, and explaining the different bet types to customers.
  • Knowledge Evidence: Knowledge of TAB rules and regulations, features of thoroughbred, harness and greyhound racing, bet types and ticket compilation, betting machine activities, racing information sources, outlet opening procedures and the costs and benefits of wagering.

Understanding the structure of SITHGAM024 helps RTOs organise TAB training around the daily rhythm of a real outlet, from opening to final balance. Responsible gambling training is usually required alongside this unit, so plan your RTO learning materials to cover both.

How do we access the SITHGAM024 training resources after purchase?

The files are delivered digitally and can be downloaded straight away. Your trainers can then align them with the TAB procedures used in partner venues.

What comes with the SITHGAM024 RTO training materials?

You receive a learner guide, presentation, session plan, classroom activities and self-study guide, plus a student assessment pack, marking guide, mapping and record tools. These cover outlet set-up, bet types, betting machine operation and terminal accounting.

Can the materials reflect our state’s wagering arrangements?

Yes, the editable documents can be updated with state-specific bet products, procedures and venue requirements. This helps learners train on the processes they will use at work.

What licence do we get with these RTO resources?

A one-time licence allows your RTO to use the resources with unlimited students. Copies may not be resold or shared outside your organisation.

Are the SITHGAM024 learning materials suitable for validation?

The mapping document links assessment tasks to each unit requirement, supporting validation and audit preparation. Updates may be provided when the unit changes.

About the Publisher

An established Australian VET resource publisher, this organisation supplies RTOs with training and assessment resources across hospitality, business and community services. Its gaming titles are built around step-by-step venue procedures and clear evidence requirements.

Compliant Learning Resources works with a network of trusted training resource publishers to give RTOs access to broader product options. This lets your RTO weigh up different options and access suitable resources for wagering and gaming programs.

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