Frequently Asked Questions

Training Resource Updates

Compliant Learning Resources & Precision Group do offer free training resource upgrades when we prepare quality and compliance updates in line with client and auditor feedback, or to address changes in legislation, regulation and industry practices. In some cases, we may also offer free updates to new releases of qualifications or units where the changes are minor.

Where the change is extensive eg. qualification and unit code change and major release updates, we do charge a small upgrade fee to cover the major rewrite. This is critical as we have a very robust instructional design and quality control process, and it allows us to be sustainable despite our massive ongoing investment in development. This ensures our clients continue to receive validated, quality training and assessment resources into the future.

Our process is to map old unit to the new unit, determine gaps, develop assessment plans, review assessment plans in consultation with subject matter experts, develop assessment tools, validate assessment tools, rectify assessment tools according to validation recommendations, publish draft, quality review/edit and final publish. For ONE assessment tool for ONE unit this will generally take 4-6 weeks of development work (to be done properly). You can read more about the ADDIE instructional design process we follow here.

Please note that even if a new unit or qualification release may be deemed equivalent for the purposes of training and recognition of prior credit, the actual unit requirements and training outcomes can be substantially different. In many cases, we are effectively developing a new training resource from scratch to ensure you have assessment tools that do meet the new requirements.

We do assist with marketing and sales of training resources from many publishers who each have their own update policies. These terms only apply to resources developed by Precision Group & Compliant Learning Resources. If you are not sure which publishers’ terms apply to your training resources, please contact us and we’ll be happy to help.

Beware of Publisher offering "FREE UPGRADES"

We are aware that there are a couple of ordinary resources out there that will offer FREE upgrade to the new package. We are also aware that these same publishers often have the NEW package available the moment it is published on TGA which we are always amazed at.

This shows us that there must be little to NO work done on the resources to have them rewritten to the new unit requirements. As mentioned, above the quality writing process takes time to do correctly an ensure all new requirements are met.

We know for a fact that these dubious publishers do not follow rigorous processes and that their assessment tools are very problematic for this reason. They typically use vague, simplistic assessment processes that do not produce valid, consistent of sufficient evidence of competency. This means you’re virtually guaranteed to be found critically non-compliant at audit – in fact, training resources are one of the main reasons RTOs are found non-compliant (learn more here).

I would be very cautious about anyone who offers a free upgrade. I would make your decision based on the resources you are receiving as this is what is going to impact your RTOs compliance right now.

You can’t be sure what you will get after the upgrade and the quality of the resources now is your best measure. We always recommend you do due diligence on the assessment tools as this is the undoing of most RTOs.