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Showing 1 - 20 out of 42
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Code | Name |
---|---|
SIR20216
|
Certificate II in Retail Services
|
SIR30216
|
Certificate III in Retail
|
SIRRINV001
|
Receive and handle retail stock
|
SIRRMER001
|
Produce Visual Merchandise Displays
|
SIRXCEG001
|
Engage the customer
|
SIRXCEG002
|
Assist with customer difficulties
|
SIRXCEG003
|
Build customer relationships and loyalty
|
SIRXCEG004
|
Create a customercentric culture
|
SIRXCEG005
|
Maintain business to business relationships
|
SIRXCEG006
|
Provide online customer service
|
SIRXCEG008
|
Manage disrespectful, aggressive or abusive customers
|
SIRXCOM001
|
Communicate in the workplace to support team and customer outcomes
|
SIRXCOM002
|
Work effectively in a team
|
SIRXIND001
|
Work effectively in a service environment
|
SIRXIND002
|
Organise and maintain the store environment
|
SIRXIND003
|
Organise personal work requirements
|
SIRXMKT001
|
Support marketing and promotional activities
|
SIRXMKT006
|
Develop a social media strategy
|
SIRXOSM002
|
Maintain ethical and professional standards when using social media and online platforms
|
SIRXOSM003
|
Use social media and online tools
|
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