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(latest NCVER data)SIRCPPA010 Assist customers with analgesic and anti-inflammatory products develops the skills to assess customer pain and inflammation needs, suggest suitable S2 and unscheduled products, explain correct use and refer to the pharmacist when appropriate. It is a high-use unit for RTOs training pharmacy assistants who handle frequent analgesic requests.
Our editable SIRCPPA010 training resources provide structured delivery, consistent coverage of NSAIDs, paracetamol, combination products and referral triggers, and validation-ready assessment documentation. They are designed for compliance and help your RTO deliver pharmacy assistant training at scale.
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Inclusions
These SIRCPPA010 training resources help your RTO prepare learners to gather information on pain-related needs, suggest suitable analgesic and anti-inflammatory products and refer appropriately, with editable documents that support delivery planning, assessment preparation and consistent records.
The SIRCPPA010 learning materials cover pain-related conditions, conditions common in older people, NSAIDs, paracetamol, combination products, rectal medication, hot and cold packs and transdermal patches, with scope for trainers to contextualise.
These SIRCPPA010 RTO materials help assessors make consistent judgements about pain relief product advice.
Key Benefits
These resources support delivery of SIRCPPA010 Assist customers with analgesic and anti-inflammatory products by helping learners question customers about who the product is for, the nature and duration of pain, existing health conditions and prescribed medications. Trainers and assessors can use them to plan activities around referral to the pharmacist, identifying when S3 options may be better, suggesting S2 and unscheduled products, explaining manufacturer directions and advising on self-care.
Your RTO should still carry out independent validation to confirm alignment with your specific delivery context and learner cohort, as required under the Standards for RTOs. Use the assessment mapping as your starting point.
Not sure where to start with validation? Refer to the current release of SIRCPPA010 on training.gov.au before delivery.
Qualifications
This unit is part of nationally recognised training for the following qualifications:
Always confirm current packaging rules for your release on training.gov.au.
Unit Info
This unit covers gathering information about customer needs and providing suggestions and information on Pharmacy Medicines (S2) and unscheduled analgesic and anti-inflammatory products. Pharmacy assistants identify and act on triggers for referral to the pharmacist for therapeutic advice or supply of Pharmacist Only Medicines (S3).
To deliver this unit in line with the Standards for RTOs and meet ASQA expectations, your SIRCPPA010 resources need to address:
Understanding the structure of SIRCPPA010 helps RTOs plan assessment that covers each product group and customer type. It also reinforces safe referral practices that are central to pain relief advice.
FAQs
You receive digital files that can be downloaded soon after purchase. Trainers can then contextualise them with local product examples.
The package includes a learner guide, presentation, session plan, classroom activities and self-study guide, plus an assessment pack, marking guide, mapping and record tools. They cover pain-related conditions, products, referral and self-care advice.
Yes, the editable documents can be updated with your dosage charts, shelf layouts and product examples. This keeps role-plays relevant to your learners’ pharmacies.
A one-time licence lets your RTO use the materials with unlimited students. Resale or distribution outside your organisation is not permitted.
The mapping document links each task to the unit requirements, supporting internal validation and audit preparation. Updates are made where relevant changes occur.
Publisher
An established Australian VET resource publisher, this organisation supplies training and assessment resources to RTOs across community pharmacy, retail and service industries. Its pharmacy units are built on realistic customer interactions and clear assessor guidance.
Compliant Learning Resources works with a network of trusted training resource publishers to give RTOs access to broader product options. This gives RTOs more delivery choice when building pharmacy assistant programs.









By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.
By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.