RTOs: Get Your Free Samples, Product Info and Pricing
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(latest NCVER data)Gaming machine areas depend on attendants who can explain games, clear and refill machines, make payouts and spot unusual behaviour. For learners entering gaming venues, SITHGAM023 Attend gaming machines builds the practical skills to maintain machines, monitor security and handle payouts according to organisational and regulatory procedures.
Our editable SITHGAM023 RTO learning materials provide structured delivery, consistent coverage of payouts, machine maintenance and security checks, and validation-ready assessment documentation. Designed for compliance, they help your RTO deliver gaming floor training with confidence.
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Inclusions
These SITHGAM023 training resources help your RTO prepare learners to advise customers on gaming activities, maintain gaming machines and complete payouts securely, with editable documents that support delivery planning, assessment preparation and consistent records.
The SITHGAM023 learning materials cover game features and rules, clearing and refilling machines, minor repairs, security monitoring, payout procedures and coin dispensing equipment, and trainers can contextualise them for each venue.
These SITHGAM023 RTO materials help assessors gather evidence of gaming machine maintenance, customer advice and accurate payouts over multiple service periods.
Key Benefits
These resources support delivery of SITHGAM023 Attend gaming machines by helping learners advise customers on gaming activities and machine operation, clear and refill machines and identify faults promptly. Trainers and assessors can use them to plan activities around minor repairs, machine security checks, observing players and onlookers, verifying and paying winnings, checking identification and age, balancing payout summaries and operating coin dispensing equipment.
Your RTO should still carry out independent validation to confirm alignment with your specific delivery context and learner cohort, as required under the Standards for RTOs. Use the assessment mapping as your starting point.
Not sure where to start with validation? Refer to the current release of SITHGAM023 on training.gov.au before delivery.
Qualifications
This unit is part of nationally recognised training for the following qualifications:
Always confirm current packaging rules for your release on training.gov.au.
Unit Info
This unit covers maintaining gaming machines, making payouts, checking the security of gaming areas and advising customers on the games a venue offers. It applies to gaming attendants working under general supervision and to electronic data transfer, data retrieval, promotion, player tracking and government monitoring systems.
To deliver this unit in line with the Standards for RTOs and meet ASQA expectations, your SITHGAM023 resources need to address:
Understanding the structure of SITHGAM023 helps RTOs plan training that moves from customer advice through to payouts and security in a logical order. As the unit notes, responsible gambling training is usually required as well, so pairing it with the right training materials supports a complete gaming program.
FAQs
You receive the resources as digital files ready to download after purchase. Trainers can then add venue procedures and payout limits before training begins.
The set includes a learner guide, slides, session plan, classroom activities, self-study guide and assessment tools with mapping and record templates. It covers customer advice, machine maintenance, security and payouts.
Yes, the editable documents can reflect the data retrieval, player tracking and coin handling systems used in each venue. This helps learners practise tasks they will actually perform.
Your purchase includes a licence for the RTO to use the resources with unlimited learners. Redistribution or resale to other organisations is not allowed.
Yes, the mapping shows where each requirement is assessed, which gives your validators a clear starting point. Resources may be updated when relevant changes occur.
Publisher
An experienced Australian VET resource publisher, this organisation develops training and assessment materials for RTOs delivering across service industries. Its gaming resources focus on procedure-based tasks and assessment records that are easy to follow.
Compliant Learning Resources works with a network of trusted training resource publishers to give RTOs access to broader product options. This gives RTOs wider access to suitable training resources for gaming and venue operations.
By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.
By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.