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(latest NCVER data)SITXCCS019 Prepare quotations develops the skills to cost products and services, apply commissions, mark-ups and fees, and present clear quotations that reflect customer requirements and conditions. It gives RTOs a practical sales support unit for travel, tourism, events and any business that quotes on packaged products.
Our editable SITXCCS019 RTO training resources provide structured delivery, consistent coverage of costing, quotation conditions and updates, and validation-ready assessment tools. Designed for compliance, they help your RTO deliver sales-focused training that reflects commercial practice.
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Inclusions
These SITXCCS019 training resources help your RTO prepare learners to calculate package costs, build quotations and keep customer files up to date, with editable documents that support delivery planning, assessment preparation and consistent records.
The SITXCCS019 learning materials work through customer files, costing sources, commission and mark-up calculations, taxes and fees, quotation conditions and consumer protection obligations, and trainers can tailor them to their industry focus.
These SITXCCS019 RTO materials help assessors judge the accuracy and completeness of learner quotations and customer file records.
Key Benefits
These resources support delivery of SITXCCS019 Prepare quotations by helping learners create customer files, interpret product and service costing information and calculate commissions or mark-ups to reach a profitable selling price. Trainers and assessors can use them to plan activities around adding taxes and fees, checking package calculations, presenting quotations with accurate conditions and limitations, and adjusting and recording quotations when customer requests change.
Your RTO should still carry out independent validation to confirm alignment with your specific delivery context and learner cohort, as required under the Standards for RTOs. Use the assessment mapping as your starting point.
Not sure where to start with validation? Refer to the current release of SITXCCS019 on training.gov.au before delivery.
Qualifications
This unit is part of nationally recognised training for the following qualifications:
Always confirm current packaging rules for your release on training.gov.au.
Unit Info
This unit covers calculating the costs of products and services and presenting quotations to customers where business pricing has already been set. It applies to frontline sales and operations personnel in any type of organisation who work with some independence under limited supervision.
To deliver this unit in line with the Standards for RTOs and meet ASQA expectations, your SITXCCS019 resources need to address:
Understanding the structure of SITXCCS019 helps RTOs build calculation-heavy tasks that match the evidence requirements. Clear RTO learning materials also help learners connect pricing rules with customer communication.
FAQs
The resources are delivered digitally after purchase and can be downloaded straight away. Your trainers can then add your pricing examples and templates.
The package includes a learner guide, presentation, class activities book, self-study guide and session plan, plus a student assessment pack, marking guide and mapping information. These cover costing, quotation preparation and updates.
Yes, the editable files can be updated with your commission structures, mark-ups and quotation formats. This keeps calculations consistent with how your partner businesses price products.
Your RTO receives a one-time licence to use the materials with unlimited learners. The files are for internal use and must not be resold.
Mapping information shows how each task meets the unit requirements, providing a starting point for validation and audit preparation. Updates may be released when the unit changes.
Publisher
An established Australian VET resource publisher, this organisation provides training and assessment resources to RTOs across tourism, travel, hospitality and events. Its materials pair clear explanations with practical workplace tasks.
Compliant Learning Resources works with a network of trusted training resource publishers to give RTOs access to broader product options. This helps your RTO choose from a broader range of resources for travel and sales units.









By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.
By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.