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(latest NCVER data)TLIA0023 Receive goods develops the inbound warehouse skills learners need to check deliveries against orders and manifests, report discrepancies and damage, and unload, unpack and store stock safely. It is an entry-level unit that suits RTOs supplying warehousing, distribution and retail logistics employers.
Our editable TLIA0023 RTO training materials provide structured delivery, consistent coverage of goods inspection and safe unloading, and validation-ready assessment documentation. Designed for compliance, they help your RTO deliver receiving training efficiently across warehouse cohorts.
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Inclusions
These TLIA0023 training resources help your RTO prepare learners to receive, check and store incoming goods using workplace procedures, with editable documents that support session planning, assessment preparation and consistent records.
The TLIA0023 learning materials work through receiving procedures, delivery documentation, discrepancy reporting, manual handling and storage of goods with specific attributes, and trainers can adapt them to each site.
These TLIA0023 RTO materials help assessors collect clear evidence of goods being received, inspected and stored in line with workplace requirements.
Key Benefits
These resources support delivery of TLIA0023 Receive goods by helping learners identify receiving procedures, interpret delivery documents and check goods against orders or manifests. Trainers and assessors can use them to plan activities around reporting discrepancies, documenting non-conforming goods, selecting load handling equipment and storing products with special requirements.
Your RTO should still carry out independent validation to confirm alignment with your specific delivery context and learner cohort, as required under the Standards for RTOs. Use the assessment mapping as your starting point.
Not sure where to start with validation? Refer to the current release of TLIA0023 on training.gov.au before delivery.
Qualifications
This unit is part of nationally recognised training for the following qualifications:
Always confirm current packaging rules for your release on training.gov.au.
Unit Info
This unit covers receiving goods in a workplace setting, from identifying procedures and documentation requirements through to checking deliveries on arrival and unloading, unpacking and storing stock. Work is carried out under some supervision, usually as part of a team in a warehouse or distribution environment.
To deliver this unit in line with the Standards for RTOs and meet ASQA expectations, your TLIA0023 resources need to address:
Understanding the structure of TLIA0023 helps RTOs link classroom learning with practical receiving tasks on the dock. Well-sequenced RTO learning materials also make it easier to align assessment with each employer’s receiving system.
FAQs
The resources are supplied as digital files that you can download after purchase. Your team can then review them and add site receiving procedures before delivery.
You receive a learner guide, presentation, session plan, classroom activities and self-study guide, plus a student assessment pack, marking guide, mapping and record tools. Together they cover receiving procedures, inspection and storage.
Yes, the editable files can be updated with your clients’ manifests, receiving forms and storage location systems. This keeps learning aligned with how goods are actually received on site.
The licence allows the purchasing RTO to use the materials with unlimited learners. The files should not be resold or shared outside your organisation.
The mapping document shows how each task addresses the unit requirements, giving you a starting point for validation. Updates may be provided when the unit is revised, supporting audit preparation.
Publisher
An established Australian VET resource publisher, this organisation develops training and assessment resources for RTOs across a broad range of industries, including transport and logistics. Its materials focus on clear structure and practical tasks that reflect day-to-day warehouse work.
Compliant Learning Resources works with a network of trusted training resource publishers to give RTOs access to broader product options. This gives your RTO more choice when sourcing resources for warehousing and logistics programs.









By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.
By submitting this form, you agree to the Compliant Learning Resources Privacy Policy.