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BSBCUE309 Develop product and service knowledge for customer engagement RTO Training Resources

Now Available
Now Available
Status: Superseded
Status: Superseded
Summary

Get the latest learning resources and assessment tools to deliver and assess BSBCUE309 Develop product and service knowledge for customer engagement from one of Australia’s leading RTO training resource developers!

Your new BSBCUE309 Develop product and service knowledge for customer engagement Assessment Tool and Learning Resources Package comes complete with:

  • Learner Assessment Workbooks
  • Learner Resources
  • Assessor Assessment Workbooks
  • Trainer Manual
  • PowerPoint Presentations
  • Access to Simulated Business resources
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Resource Details

BSBCUE309 Develop product and service knowledge for customer engagement RTO Training Resources

Get a complete BSBCUE309 Develop product and service knowledge for customer engagement training resources kit so your RTO can deliver and assess this popular unit of competency separately, or as part of a high-value vocational qualification!

Compliant Learning Resources will provide your RTO with BSBCUE309 materials designed to help your students develop desirable skills and knowledge to increase their employability and pursue new career opportunities.

Your BSBCUE309 Develop product and service knowledge for customer engagement vocational training and assessment resources package includes:

  • Unlimited Student License – so you can train and assess as many students as you want!
  • Learner Assessment Workbooks – with assessment tasks for your learners
  • Learner Resources – with learning materials for your students to study
  • Trainer Manual – with unit information for your trainer
  • Assessor Assessment Workbooks – with benchmark answers for your assessors
  • PowerPoint Presentations – to support classroom or webinar delivery of the qualification
  • Access to Simulated Business resources (templates, policies, procedures etc) to support your students to complete the course

Your RTO will also receive an unlimited student license, meaning you can deliver and assess training to as many students as you want using this learning and assessment resource.

BSBCUE309 RTO Training Materials

This VET resources package includes training materials for a single unit of competency, BSBCUE309 Develop product and service knowledge for customer engagement. Using these RTO materials, you can deliver this UOC as an individual unit, as part of a skill set, or as a core or elective unit in a qualification. This unit of competency is also included as part of some qualification packages sold by Compliant Learning, so check our other training materials for sale if you need a full set of learning resources to deliver your course.

For more information about the BSBCUE309 Develop product and service knowledge for customer engagement unit, including qualifications that include this unit, elements and performance criteria, performance evidence, knowledge evidence, and assessment conditions, check the official training.gov.au page here – BSBCUE309 Develop product and service knowledge for customer engagement.

Unlimited Student License!

Our unlimited student license model means you purchase the BSBCUE309 training resource once and deliver and assess training for as many students as you want with no additional fees! This is a self-contained VET training resource, meaning it comes with assessment tools AND learner guides with learning content for your students. No additional textbooks or per-student fees required!

Virtual Workplace Resources

This BSBCUE309 Develop product and service knowledge for customer engagement training and assessment materials package is supported by a Simulated Business intranet site which includes additional “workplace” resources to help you deliver and assess this qualification easily, and offer training to more students. These resources may include materials like policies and procedures, templates, forms, case studies, simulated client files, meeting minutes and more.

In most cases, this means your RTO will have the option to provide a fully simulated assessment pathway. This opens up opportunities for you to deliver vocational training to domestic students without a job, and international students who are not in Australia or don’t have the right to work in Australia. It also speeds up training delivery for your students with a job, as they can access the materials they need 24/7 and keep studying without having to stop and wait to retrieve documents from their workplace.

Developer, Licensing & Support

This is BSBCUE309 Develop product and service knowledge for customer engagement learning resources package is written and maintained by Precision Group Pty Ltd. Licensing and support for this unit of competency will be provided by Precision Group Pty Ltd.

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Enquire now and get this premium BSBCUE309 Develop product and service knowledge for customer engagement  learning and assessment resources bundle for your RTO today!

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Simulated Business

Simulated Workplace Site for Your BSBCUE309 Develop product and service knowledge for customer engagement RTO Materials

Give your learners an extra boost by providing them with a higher level of knowledge retention with the Bounce Fitness Simulated Workplace Website!

This simulated business website offers heaps of actual workplace resources so you can offer additional support to your students. Plus, this handy tool has tons of role-play scenarios allowing your learners to gain knowledge and skills on the BSBCUE309 course/unit on their own!

Train with Bounce Fitness

Unlimited Access
No need to worry about renewal or additional fees! You can access the Bounce Fitness Simulated Workplace Website for how many times you need, thanks to the unlimited student licence model of your training resources. This is valid for the lifetime of each training resource you acquire, so you can maximise the use of this incredible tool.

Wide range of workplace documents and simulation resources
Equip your students with additional knowledge and skills that can only be gained through a work environment. From generic workplace templates to detailed role-play scenarios, your learners can utilise these documents without thinking about confidentiality and privacy problems.

Not all students are authorised to use workplace documents. With these documents, both employed and unemployed learners can use them to complete assessment tasks.

Downloadable, printable, and editable
Freely contextualise these workplace documents with your learners’ needs and RTO requirements in mind! They come in Word format for easy customisation and PDF so they can be downloaded and printed smoothly.

User-friendly
No need to create credentials for each student or trainer. You can now access this straightforward simulated business website with only one set of login credentials provided along with your training resources.

Get in Touch with Us to Learn More!

Discover more about the Bounce Fitness Simulated Workplace Website and how it can ease your trainers’ and students’ training experience. Fill in the form, and the Precision RTO Resources team will gladly assist you with whatever you may need, such as free samples, a customised quote, and info packs.

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e-Learning Resources

BSBCUE309 e-Learning Resources

The new BSBCUE309 e-Learning Resources bundle comes with state-of-the-art tools to help your RTO deliver training for the Develop product and service knowledge for customer engagement Unit in a structured and interactive manner.

These e-Learning resources are optimised for delivery through an LMS so you can use them to provide engaging and quality online training to students or use them through a blended training delivery model.

Your BSBCUE309 e-Learning Resources come with the following:

Interactive e-Learning Content

Give your learners a premium and engaging training experience with interactable elements featured in the e-Learning BSBCUE309 RTO resource package. The interactive e-Learning content covers all unit content and includes quiz questions for every element to test and assist in knowledge retention.

Learning content is also ‘bite-sized’ so students will be able to chunk and retain the information better, resulting in better training outcomes.

There are summary quizzes for each chapter to test your learners’ understanding of the course materials and to allow them to identify and revisit areas of improvement.

Narration of the Learning Content

Your BSBCUE309 e-Learning resources for RTOs will include an audio narration to assist learners who want to listen to learn! These resources are great for learners who have LLN needs or those who have an aural learning style.

Note that learning through listening is also more plausible because of the ‘bite-sized’ content structure.

Easy Installation

Your new BSBCUE309 e-Learning resources are in a SCORM/HTML 5 compliant format and have plug-and-play compatibility with most learning management systems on the market today.

These e-Learning resources can easily be installed in Moodle, Canvas, Blackboard, and other popular e-learning platforms.

Cross-Device Compatibility

Students can study the Develop product and service knowledge for customer engagement Unit in their free time and almost anywhere because these BSBCUE309 e-Learning resources have compatibility with desktop, tablet, and other mobile devices.

Editable Files for Easy Modification and Customisation

The BSBCUE309 e-Learning resources will be provided in an editable format so you can easily modify or customise the resources to perfectly suit your training organisation’s specific needs or the needs of your learner cohort. Meaning, you can easily adapt your new resources to your training delivery style and assessment methods.

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Contact us now to secure your e-Learning resources for the BSBCUE309 – Develop product and service knowledge for customer engagement Unit and to upgrade your training delivery!

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BSBCUE309 Samples

Please enquire now using the form to receive a free info pack with more information and samples of the BSBCUE309 Develop product and service knowledge for customer engagement RTO materials.

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BSBCUE309 Develop product and service knowledge for customer engagement Individual Unit Package

In this single unit of competency package, you will receive training and assessment resources for single unit of competency.

Package Unit

  • BSBCUE309 Develop product and service knowledge for customer engagement
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Licensing

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