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SIRCCPM003 Lead and develop pharmacy teams RTO Materials

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SIRCCPM003 Lead and develop pharmacy teams develops the leadership skills pharmacy managers need to plan staffing, set clear performance expectations, make informed decisions and grow their team’s capability. It gives RTOs a management unit tailored to the people side of community pharmacy.

  • It meets demand from community pharmacies for managers who can attract, develop and retain skilled teams.
  • It strengthens community pharmacy management qualifications with a dedicated leadership unit.
  • It supports outcomes for retail, front-of-pharmacy and other managers across single or multiple outlets.
  • It can be delivered as a leadership development course for newly appointed pharmacy managers.
  • It scales across pharmacy groups with different staffing levels, skill mixes and HR policies.

Our editable SIRCCPM003 RTO learning materials provide structured delivery, consistent coverage of staffing, decision-making and staff development, and validation-ready assessment tools. Designed for compliance, they help RTOs develop capable pharmacy leaders.

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What’s Included in These SIRCCPM003 Training Resources:

These SIRCCPM003 training resources help your RTO develop learners’ ability to plan staffing, lead teams and respond to development needs in community pharmacies, with editable documents that support delivery planning, assessment preparation and consistent records.

SIRCCPM003 RTO Learning Materials

The SIRCCPM003 learning materials cover workforce planning, leadership styles, motivation, decision-making, staff development budgets and counselling, and trainers can align them with each pharmacy’s HR policies.

  • Learner Guide: A learner resource covering pharmacy staffing analysis, leadership, team motivation, decision-making and staff development planning.
  • PowerPoint Presentation: Editable slides that support delivery of pharmacy leadership and team development topics.
  • Session Plan: A session-by-session outline of content and activities to keep leadership training consistent.
  • Classroom Activities: Activities on analysing workload and skill mix, planning decisions with the team and conducting counselling discussions.
  • Self-Study Guide: A self-paced resource for reviewing HR policies, job descriptions and conflict resolution techniques.

SIRCCPM003 RTO Assessment Tools

These SIRCCPM003 RTO materials help assessors gather evidence of leading a pharmacy team, planning staffing and responding to development needs.

  • Assessment Pack (Student): Learner-facing tasks covering staffing plans, development budgets, team decisions and a counselling discussion.
  • Trainer Assessment Pack (Marking Guide): Assessor guidance and benchmark responses for consistent judgements on leadership evidence.
  • Mapping for Each Unit of Competency: A mapping document linking tasks to unit requirements to support validation and audit preparation.
  • Assessment Record Tools: Templates for recording assessment outcomes and assessor decisions.

Lead High-Performing Community Pharmacy Teams With SIRCCPM003 RTO Resources

These resources support delivery of SIRCCPM003 Lead and develop pharmacy teams by helping learners interpret pharmacy health-care standards, analyse workload and assess the team’s skill mix to plan staffing. Trainers and assessors can use them to plan activities around rewarding contributions, communicating roles and expectations, involving staff in decisions, budgeting for training, coaching and mentoring and addressing inappropriate behaviour.

  • Practical Resource Option: Provide workforce planning templates for staffing levels, skill mix and twelve-month development budgets.
  • Trainer Preparation Support: Help trainers explain leadership styles, motivation techniques and conflict resolution in pharmacy settings.
  • Workplace Scenario Support: Use scenarios involving seasonal workload peaks, skill gaps and staff behaviour that conflicts with pharmacy values.
  • Evidence Collection Support: Assist assessors to collect staffing plans, decision records and counselling notes gathered over a two-month period.
  • Editable Digital Format: Contextualise the resources with your partner pharmacies’ HR policies, job descriptions, staffing budgets, operational plans and learner cohort needs.
  • Unlimited Student Licence: Your RTO can use the resources across learner cohorts under a one-time licence model, with no ongoing per-student resource fees.

Your RTO should still carry out independent validation to confirm alignment with your specific delivery context and learner cohort, as required under the Standards for RTOs. Use the assessment mapping as your starting point.

Not sure where to start with validation? Refer to the current release of SIRCCPM003 on training.gov.au before delivery.

Qualifications

Qualifications That Include SIRCCPM003 Lead and develop pharmacy teams

This unit is part of nationally recognised training for the following qualifications:

Always confirm current packaging rules for your release on training.gov.au.

About SIRCCPM003 Lead and develop pharmacy teams

This unit covers leading and developing staff in a community pharmacy. Retail, front-of-pharmacy and other managers plan staffing needs, positively influence individuals and teams, make informed decisions, respond to staff development needs and enhance the image of the business across single or multiple outlets.

To deliver this unit in line with the Standards for RTOs and meet ASQA expectations, your SIRCCPM003 resources need to address:

  • Elements and Performance Criteria: The outcomes for planning staffing needs, positively influencing teams, making informed decisions, reviewing staff development needs and enhancing the image of the business.
  • Foundation Skills: The language, literacy, numeracy, and digital skills needed to interpret HR policies and job descriptions, communicate decisions clearly and prepare staffing and training budgets.
  • Performance Evidence: Evidence of leading a pharmacy team for two months, planning staffing and skill development for a twelve-month trading period, communicating roles and goals for two sales and service activities, involving staff in decisions on two issues and conducting a counselling discussion.
  • Knowledge Evidence: Knowledge of pharmacy job roles and staffing levels, health-care standards and values, HR policies, job descriptions and staffing budgets, leadership styles, motivation techniques, staff skills assessment, decision-making and conflict resolution.

Understanding the structure of SIRCCPM003 helps RTOs structure a two-month workplace project that captures leadership in action. It also helps match training materials to the learner’s management responsibilities.

How are the SIRCCPM003 training materials supplied?

The resources are delivered as digital files once your order is processed. Your team can download and review them immediately.

What does the SIRCCPM003 resource package contain?

It includes a learner guide, presentation, session plan, classroom activities and self-study guide, plus a student assessment pack, marking guide, mapping and record tools. These cover staffing, leadership, decision-making and staff development.

Can we adapt the materials to our partner pharmacies’ HR policies?

Yes, the editable files can include HR policies, job descriptions and budget templates from your partners. This helps learners complete tasks that match their workplace.

What licence applies to these RTO learning materials?

A one-time licence lets the purchasing RTO use the resources with unlimited students. The files are for internal use and must not be resold.

Do the SIRCCPM003 RTO resources support validation?

The mapping document shows how each task meets the unit requirements, supporting validation and audit preparation. Updates may be provided when the unit or resources change.

About the Publisher

An experienced Australian VET resource publisher, this organisation creates comprehensive training and assessment resources for RTOs, including management units for community pharmacy. Its resources are designed around workplace projects and clear documentation.

Compliant Learning Resources works with a network of trusted training resource publishers to give RTOs access to broader product options. This lets your RTO compare resource options for pharmacy management programs and choose what best fits its learners.

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Compliant Learning Resources has proven to be an outstanding partner in the VET sector. Their training resources are not only high quality but also fully aligned with compliance requirements, which gives complete peace of mind when developing and delivering accredited courses. The attention to detail in their learner guides, assessment tools, and mapping documents shows a deep understanding of both industry standards and practical training delivery needs. What sets them apart is their commitment to accuracy and usability. The assessment resources are structured in a way that is trainer-friendly, easy to contextualise, and highly engaging for learners. Unlike many providers, Compliant Learning Resources ensures their materials go beyond ticking compliance boxes—they are clear, modern, and effective for real-world application. Their support team is equally impressive. From initial enquiry through to after-sales care, every interaction feels professional and genuinely helpful. They are responsive, knowledgeable, and clearly invested in supporting RTOs to succeed. Overall, Compliant Learning Resources delivers excellence across the board—compliance, quality, and customer service. For any RTO looking for reliable, well-structured, and audit-ready training materials, they are an invaluable resource. Amazing people and product GB
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